The Top 10 Consumer Complaints From 2011 Were…

The Top 10 Consumer Complaints From 2011 Were… Auto Loans by John Ulzheimer Share Share Email The Consumer Federation of America (CFA) recently released their “top ten” list of consumer complaints.  They surveyed 38 consumer agencies and asked them about the kinds of complaints they received in 2011. These agencies received approximately 290.000 complaints, and […]

CFPB Semi-annual Report on Consumer Complaints – Part 2

CFPB Semi-annual Report on Consumer Complaints – Part 2 Auto Loans by John Ulzheimer Share Share Email Yesterday I addressed the credit card, consumer loan, mortgage loan complaints consumer made to the Consumer Financial Protection Bureau (CFPB).  In this part 2, I’ll address student loan, bank account and service complaints and handling of the complaints. […]

CFPB Semi-annual Report on Consumer Complaints – Part 1

CFPB Semi-annual Report on Consumer Complaints – Part 1 Credit Cards by John Ulzheimer Share Share Email The Consumer Financial Protection Bureau (CFPB) started accepting consumer complaints in July 21, 2011. The Bureau was charged with protecting consumers against deceptive practices by the consumer financial services industry.  The first complaints were about credit cards; the […]